
Do you have questions? We have answers. . .
Do you have questions? We have answers. . .
We pride ourselves in excellent customer service. Here are answers to the questions most often asked by our customers.
We gathered our top questions asked by our customers into one convenient area so you can find the answers quick. If you do not see your question or answer below, please refer to our contact us page and send us a message
Most common FAQ'S
Most common FAQ'S
Browse our most frequently asked questions below
Browse our most frequently asked questions below
If I know what the problem is with my car, can I get a quote in advance?
If I know what the problem is with my car, can I get a quote in advance?
. You can either call on the phone or go to our website and receive a quote.
Is there a fee for the diagnostic test, when you come and check the car?
Is there a fee for the diagnostic test, when you come and check the car?
Yes. The diagnostic test is $65, but is waived, when you choose us to fix your car.
Do you take credit cards?
Do you take credit cards?
Yes. We accept Visa, MasterCard and American Express. Our goal is to be as convenient of a service as possible for you.
Will I receive a receipt after I pay?
Will I receive a receipt after I pay?
Yes. Any and all invoices/receipts will be emailed to the you. In this email, you will ALWAYS have your invoices/receipts, eliminating the problem of losing them.
Is there a service charge for coming out?
Is there a service charge for coming out?
No. We don’t require a service charge. Upon our arrival, no money is demanded upfront.
If I have my own part, can I use it for the work being done?
If I have my own part, can I use it for the work being done?
Yes. If you have the part for your car, knowing what is wrong, we will gladly use it.
Do you warranty the parts used in the repairs?
Do you warranty the parts used in the repairs?
No. We don’t provide a warranty on parts, because we don’t up-charge on parts. We are in partnership with O’Reilly Auto Parts, and our customers get a discount when purchasing parts at this establishment-warranty included.
Do you have a warranty on labor?
Do you have a warranty on labor?
Yes. We have a 12 month/12,000-mile warranty on labor for all the work we do.
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539 W. Commerce St #7052
Dallas TX 75208